Please excuse the bureaucratic nature of the information below; we’ve posted it to comply with requirements stipulated by Dydacomp, the company hosting our secure online ordering system.

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This is the web site of Mapleshade.

Our postal address is
871 North Howard Street, Baltimore, MD 21201

We can be reached via e-mail at info@mapleshadestore.com
or you can reach us by telephone at (410)685-4618

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

Dydacomp’s software collects the domain name and e-mail address (where possible) of visitors to our Web page, aggregates information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, name and address, telephone number, payment information (e.g., credit card number and billing address).

Mapleshade does not share this information with third parties.  Data that Dydacomp collects may be shared with organizations they deem reputable to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site .

Mapleshade will not share your email address with third parties. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address or calling us at the above telephone number.

If you supply us with your postal address on-line you will receive periodic mailings of The Mapleshade Handbook For Good Music & Good Sound from us with information on new music, our latest audio products and a myriad of free audio tips.  If you do not wish to receive our mailings, please let us know by calling us at the number provided above or e-mailing us at the above address.

We do sometimes exchange postal mailing lists with other music related companies we deem reputable.  You can, however, have your name put on our do-not-share list by calling us at the number provided above or e-mailing us at the above address.  Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Mapleshade will not share your telephone number with third parties for solicitation purposes.  Telephone numbers are used solely to assist with order processing logistics like billing questions, coordinating delivery, etc.  We feel telephone solicitations are intrusive and do not participate in such behavior.

If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.  Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them.  Consumers can access and update/correct this information as necessary by sending us e-mail at the above address or calling us at the above telephone number.

With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server that has an SSL certificate using at least 128-bit encryption. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.